The platform is the same for everyone. What changes is which parts you switch on, how permissions are scoped and where the reporting rolls up. Here is what genuinely differs by operating model.
| What matters most | Mobile installer | Shop | Distributor | Enterprise |
|---|---|---|---|---|
| Primary constraint | Time between jobs | Bay and technician capacity | Stock and fulfilment | Consistency across sites |
| Runs the day from | Phone in the van | Dispatch board | Warehouse and counter | Regional dashboards |
| Inventory | Order per job | Small stocking plus orders | Full inventory control | Visibility across locations |
| Users | One to three | Front office plus techs | Sales, warehouse, accounts | Role-scoped, many sites |
| Reporting need | Paid or not paid | Conversion and productivity | Margin and fill rate | Executive roll-up and governance |
You are the CSR, the technician and the accounts department between stops. What matters is quoting on the spot, ordering the right glass the first time, and getting paid before you drive away.
Decode the VIN on a phone, price the job and send it before you leave the driveway.
Check supplier stock and raise the order from the same screen as the quote.
Text-to-pay closes the invoice while you are still with the customer.
The dispatch board shows workload per technician per day so capacity is planned, not discovered.
CSRs, technicians, accounting and the owner each see the same job through their own role.
Hosted quote pages turn visitors into structured requests that land in the CRM ready to book.
A shop has more moving parts than jobs: bays, technicians, walk-ins, insurance work, stock on the shelf and a phone that does not stop. The operating picture has to hold all of it at once.
Distribution is not installation with a bigger warehouse. Wholesale accounts price differently, counter sales move fast, and fill rate is the number that decides whether customers come back.
Per-account pricing profiles applied automatically instead of remembered per customer.
Walk-in sales handled alongside wholesale on the same stock and the same ledger.
Orders picked, fulfilled and routed with the demand data that generated them.
Every site's jobs, stock and compliance status in one view, with drill-down to the individual record.
Shared pricing profiles, workflows and documentation standards that locations inherit rather than reinvent.
Permissions by location and function, with audit logging on the changes that matter.
Jobs, vehicles, inventory and invoices available programmatically for the systems you already run.
At scale the problem stops being any single job and becomes whether every location does it the same way. Enterprise deployments centre on governance, roll-up reporting and control — without forcing each site through head office to get work done.
Yes. A mobile operator that opens a shop keeps the same records and switches on the modules a shop needs. Nothing is migrated or rebuilt.
No. Licensing is à la carte — see pricing.
Yes. Pricing profiles handle the two channels on the same stock and the same customer base.
No hard limit. Enterprise deployments are scoped by location count, roles and reporting requirements.
Fifteen minutes on your actual operating model beats an hour of generic features.